General. VipTicketBox.com acts as an intermediary between buyers and
ticket brokers to facilitate the purchase and sale of event tickets and as such,
is not directly involved in the actual ticket sale transaction between the
buyers and ticket brokers. The following are the rules or "Terms" that govern
use of the VipTicketBox.com Web site ("Site") by you, the user of the Site
("User"). By using or visiting the Site, User expressly agrees to be bound by
these Terms and to follow these Terms and all applicable laws and regulations
governing the Site. VipTicketBox.com reserves the right to change these
Terms at any time, effective immediately upon posting on the Site. If User
violates these Terms of Use, may terminate VipTicketBox.com User's access
to the Site, bar User from future use of the Site, cancel User's ticket order,
and/or take appropriate legal action against User.
Orders. Orders through VipTicketBox.com will be fulfilled by one of
our network of participating brokers. Contact information for the broker who
fulfills your order (Fulfilling Broker) will be provided to User during the
purchase process. If you lose this information User may contact us via e-mail at
Sales@VipTicketBox.com to get information about the order. All sales are final.
Since tickets are a one-of-a-kind item and not replaceable, there are no
refunds, exchanges or cancellations. If an event is postponed, tickets will be
honored for the rescheduled date. New tickets will not need to be issued. If an
event is cancelled without a rescheduled date, User will need to contact the
Fulfilling Broker for a refund. The Fulfilling Broker may require the User to
return the supplied tickets at User's expense before receiving any refund User
may be entitled to due to cancellation. VipTicketBox.com is not responsible for
providing or securing this refund for User. Any shipping and handling charges
are not refundable. Neither VipTicketBox.com nor the Fulfilling Broker
will issue exchanges or refunds after a purchase has been made or for lost,
stolen, damaged or destroyed tickets. When User receives tickets, User should
keep them in a safe place. Please note that direct sunlight or heat may damage
tickets.
Occasionally tickets ordered may no longer be available at the price or in
the quantity originally ordered at the time the order is received. If equivalent
or better seat locations are available at the same price, and User has chosen to
be automatically upgraded, the Fulfilling Broker will fill the order with the
alternative seat locations. If User is automatically upgraded, User's credit
card will be charged at the time the order is received and User will be
contacted for notification of the new seat locations. If User has not chosen to
be automatically upgraded, a representative from the Fulfilling Broker may
contact User to discuss alternative seat locations, and User's credit card will
not be charged until we have received permission from User to fill your order
with alternative seat locations.
In Order to protect our users from fraud, a user may be required to
provide additional proof of identify on any order. Proof of identity may include
but is not limited to a signed credit card authorization and/or photocopies of
notarized public documents such as a state driver's license or federal passport.
All orders are shipped via User's chosen shipping method to the billing
address of User's credit card (no exceptions). Most orders are processed the
same business day in which they are received. Orders placed after business hours
may be processed on the next business day. For certain events, tickets may not
be available for immediate shipment. In this case, a representative from the
Fulfilling Broker will contact User with notification of an approximate shipping
date. Tickets will be shipped when available, and choice of an expedited
delivery method does not guarantee that tickets will be shipped immediately. All
shipments will require a signature at the point of delivery. Customers outside
of the United States must choose an International Delivery option. If any other
option is chosen for an order outside the United States, the shipping cost may
be adjusted by the Fulfilling Broker after the order is placed to use the
International Rate.
If User specifies a shipping address that does not allow for Delivery
Verification, such as a Post Office Box, User may be required to pay an
additional fee to cover the additional risks associated with this type of order.
If such a shipping address is used, the Fulfilling Broker will, at their
discretion, either contact you about the additional fee prior to shipping or
cancel your order and notify you of such cancellation.
Pricing Tickets sold through our site are from secondary ticket market
brokers and are being resold in many cases above the price or "face value"
listed on the ticket. and its VipTicketBox.com participating brokers are not
directly affiliated with any performer, sports team, or venue and we do not act
as a primary sale box office.
VipTicketBox.com cannot confirm the price of an item until you order;
however, the Fulfilling Broker does NOT charge your credit card until after the
ticket has been secured. Despite VipTicketBox.com best efforts, a small
number of the items listed on the Site may be mispriced. If the Fulfilling
Broker discovers an item's correct price is higher than the stated price, the
Fulfilling Broker will, at their discretion, either contact you for instructions
before shipping or cancel your order and notify you of such cancellation.
Prices stated on the Site do not include any state or other local taxes
that may apply to User's order. All prices are in United States Dollars (USD)
unless otherwise specifically stated.
Credit Card Charges. If TicketNetwork Direct is the broker handling your
order, the name TicketNetwork Direct will appear on your credit card statement
rather than If another broker VipTicketBox.com is handling your order, their
business name rather than VipTicketBox.com will be the name appearing on
your statement. If you have any questions about charges on your credit card
statement feel free to contact us at Sales@VipTicketBox.com Permitted Use. User agrees that User is only authorized to visit, view and
to retain a copy of pages of this Site for User's own personal use, and that you
shall not duplicate, download, publish, modify or otherwise distribute the
material on this Site for any purpose other than to review event and promotional
information, for personal use, or to purchase tickets or merchandise for User's
personal use, unless otherwise specifically authorized by VipTicketBox.com to
do so. The content and software on this Site is the property of VipTicketBox.com and/or its suppliers and is protected by U.S. and
international copyright laws.
Links. The Site may automatically produce search results that reference or
link to third party sites throughout the World Wide Web. VipTicketBox.com has
no control over these sites or the content within them. VipTicketBox.com
cannot guarantee, represent or warrant that the content contained in the sites
is accurate, legal and/or inoffensive. VipTicketBox.com does not endorse the
content of any third party site, nor do we warrant that they will not contain
viruses or otherwise impact User's computer systems. By using the Site to search
for or link to another site, User agrees and understands that User may not make
any claim against VipTicketBox.com for any damages or losses, whatsoever,
resulting from use of the Site to obtain search results or to link to another
site. If User experiences a problem with a link from the Site, please notify us
at Sales@VipTicketBox.com and we will investigate User's claim and take any
actions we deem appropriate in our sole discretion.
Violation of the Terms. VipTicketBox.com , in its sole discretion, and
without prior notice, may terminate User's access to the Site, cancel User's
ticket order or exercise any other remedy available to it.. User agrees that
monetary damages may not provide a sufficient remedy to VipTicketBox.com for
violations of these terms and conditions and User consents to injunctive or
other equitable relief for such violations. VipTicketBox.com may release User
information if required by law or subpoena, or if the information is necessary
or appropriate to release to address an unlawful or harmful activity.
VipTicketBox.com is not required to provide any refund to User if you are
terminated as a user of this Site.
Copyright Policy. All text, graphics, files, applets, scripts, software
and other works on the Site are the copyrighted works of VipTicketBox.com . All
Rights Reserved. Any unauthorized redistribution or reproduction of any
copyrighted materials on the Site is strictly prohibited. ,VipTicketBox.com
VipTicketBox.com and www.VipTicketBox.com are protected marks of
VipTicketBox.com .
VipTicketBox.com reserves the right to terminate the privileges of any
User who uses this Site to unlawfully transmit or receive copyrighted material
without a license or express consent, valid defense or fair use exemption to do
so. After proper notification by the copyright holder or its agent to us, and
confirmation through court order or admission by the User that they have used
this Site as an instrument of unlawful infringement, we will terminate the
infringing Users' rights to use and/or access to this Site. We may, also in our
sole discretion, decide to terminate a User's rights to use or access to the
Site prior to that time if we believe that the alleged infringement has
occurred.
Disclaimers. VipTicketBox.com MAKES NO ASSURANCES THAT THE SITE WILL BE
ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR
ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT ARE
DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. MAKES NO
ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF
VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. VipTicketBox.com DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VipTicketBox.com WILL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE,
INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE,
LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON
BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OF
OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
VipTicketBox.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS
AND CONDUCT OF ANY THIRD PARTY USERS, VipTicketBox.com USERS, ADVERTISERS
AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE VipTicketBox.com SERVICE
OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE VipTicketBox.com
SERVICE. VipTicketBox.com IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES,
ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR
OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Limitation on Liability. Except in jurisdictions where such provisions are
restricted, in no event will VipTicketBox.com be liable to User for any
indirect, consequential, exemplary, incidental, special or punitive damages,
including lost profits, even if VipTicketBox.com has been advised of the
possibility of such damages.
Disputes. If there is any dispute about or involving the Site, by using
the Site, User agrees that the dispute will be governed by the laws of the State
of Connecticut without regard to its conflict of law provisions. User agrees to
personal jurisdiction by venue in the state and federal courts of the State of
Connecticut, City of Hartford.
Indemnity. User agrees to indemnify and hold VipTicketBox.com , its
subsidiaries, affiliates, officers, agents and other partners and employees,
harmless from any loss, liability, claim or demand, including reasonable
attorneys' fees, made by any third party due to or arising out of User's use of
the Site, including also User's use of the Site to provide a link to another
site or to upload content or other information to the Site.
Registration. Certain areas of the Site are provided solely to registered
Users of the Site. Any User registering for such access agrees to provide true
and accurate information during the registration process. VipTicketBox.com
reserves the right to terminate the access of Users should
VipTicketBox.com
know, or have reasonable grounds to suspect that a User has entered false of
misleading information during the registration process. ALL REGISTERED USERS
MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under the age of eighteen (18)
shall not be permitted to register. VipTicketBox.com reserves the right to
require valid credit card information as proof of legal age. VipTicketBox.com
maintains a strict online Privacy Policy and will not sell or provide User
credit card information to third parties.
User Account. User will select a username and password as part of the
registration process. All User account pages are protected with Secure Socket
Layer (SSL) encryption. User is fully responsible for maintaining the
confidentiality of their username and password. User agrees to immediately
notify VipTicketBox.com at Sales@VipTicketBox.com should User know, or
have reasonable grounds to suspect, that the username or password have been
compromised. VipTicketBox.com shall not be responsible for User's failure to
abide by this paragraph. VipTicketBox.com may, in its sole discretion,
terminate the User's account for any reason. Under no circumstances shall
VipTicketBox.com be liable to any User or third party for termination of a
User's account.
Third Party Advertisers. VipTicketBox.com may allow third party
advertisers to advertise on the Site. VipTicketBox.com undertakes no
responsibility for User's dealings with, including any on-line or other
purchases from, any third party advertisers. VipTicketBox.com shall not be
responsible for any loss or damage incurred by User in its dealings with third
party advertisers.
Privacy Policy. This privacy policy (Privacy Policy) covers
VipTicketBox.com ' treatment of personal or personally identifiable information
(Personal Information) that may be collected when User is on the Site and when
User uses VipTicketBox.com services. This Privacy Policy does not apply to the
practices of companies or individuals that VipTicketBox.com does not own or
exercise supervisory control over, or to third party advertisers on the Site.
VipTicketBox.com may collect Personal Information when User uses certain
services on the Site or when User visits cookie-enabled web pages.
VipTicketBox.com may also log your IP address when User accesses the Site.
VipTicketBox.com uses this Personal Information to fulfill requests for our
services or products, to contact Users regarding changes to our Site or our
business, and to customize the content that User might see on the Site.
VipTicketBox.com may also use "cookie" files to better service User needs by
creating a customized template or web page to the Site. VipTicketBox.com will
not sell or rent User's Personal Information to any individual, business or
government entity unless requested by User or if VipTicketBox.com is required
to respond to court orders, subpoenas or other legal process. VipTicketBox.com
reserves the right to amend this policy at any time. VipTicketBox.com will
contact registered Users by email or shall call them in a timely manner.