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VipTicketBox Tickets Guarantee

VipTicketBox ™ Guarantees that the following will be true for all event tickets ordered through VipTicketBox.com

All tickets are legitimate tickets, valid for entry.

Unless otherwise noted as part of the ticket description, all the tickets sold on VipTicketBox are guaranteed to be authentic tickets, valid for entry to the event the ticket is for. If the venue will not accept the ticket for entry, the purchaser must ship the unused tickets to  VipTicketBox as instructed in email by .VipTicketBox  .VipTicketBox will investigate the incident to determine why the tickets were not accepted, and if VipTicketBox finds that it was in error, the purchaser will be refunded the full cost of the tickets including shipping costs and service fee

 VipTicketBox ™  Price Plus Guarantee.

Find a Lower Price Online At buyselltix , vividseats, ticketsnow. coasttocoasttickets, gotickets, ticketliquidator, or onlineseats We will beat that price guaranteed . If you find a lower price contact our sales department and we will give you a  coupon code to purchase your tickets at a lower price. sales@vipticketbox.com

All tickets we deliver will be the same, equal, or better than what was originally requested.

If the purchaser does not receive the exact tickets he or she ordered, VipTicketBox guarantees that the replacement tickets will be of equivalent or better value than the tickets originally requested. If purchaser complains that the tickets they received do not meet this criteria, and if the event has not yet occurred, and if  VipTicketBox determines in its sole discretion that the tickets are not adequate to fulfill its promise of equivalent or better tickets,  VipTicketBox may either provide the purchaser with equivalent or better tickets, or it may refund the purchase price of the tickets including shipping costs and service fees. In either case, purchaser must ship the tickets back to VipTicketBox as instructed by  VipTicketBox in a prompt manner to be eligible for a refund or new tickets. If the event has already occurred, VipTicketBox may provide the purchaser with a refund. To be eligible for a refund, the purchaser must ship the unused tickets back to VipTicketBox as instructed by VipTicketBox.com

All tickets will be delivered in a timely manner.

All deliveries are made to the billing address of the purchaser. We guarantee that the tickets will be shipped to the purchaser in sufficient time so that at least one delivery attempt will be made before the event occurs. If the event occurs and no delivery attempt has been made, VipTicketBox will coordinate with the selling broker to issue the purchaser a refund of the cost of the tickets including shipping costs and service fees. The purchaser is responsible for making himself or herself available to receive delivery of the tickets when a delivery attempt is made. If purchaser cannot be available to receive delivery, purchaser shall contact and coordinate with Federal Express, or whatever other delivery company  VipTicketBox might use for the purchaser's order, to make alternate delivery or pickup arrangements.

If an event is permanently cancelled, a refund will be issued.

If an event is permanently cancelled,  VipTicketBox will coordinate with the selling broker to provide the purchaser a full refund of the ticket price including any service fees. VipTicketBox.com  may require the purchaser to return the tickets to VipTicketBox to be eligible for this refund.

Still have questions about our guarantee? Email our customer service team.

ControlScan Certifies VipTicketBox.com As A Safe Shopping Site


As a measure to increase privacy and security and in an effort to prevent hackers from accessing sensitive information, we have subscribed to ControlScan's security certification program. ControlScan conducts security tests and audits and certifies this site's security. The below certificates should

 
The following are a breakdown of the ControlScan certifications and what they mean to you as a consumer:

 

Verified Secure Certificated

ControlScan's Verified Secure Certification means that the certified site is:
  • Tested for thousands of Internet Security Vulnerabilities and updated to the FBI/SANS TOP 20 list of vulnerabilities
  • Notified immediately of any new vulnerabilities that may arise.
  • Secure from the most recent hacking attacks.
  • Actively securing your sensitive information and credit card details.
  • Is being scanned for the PCI Compliance Vulnerability Scan standard as mandated by the payment card industry.

 ID Theft Protected Certification

ControlScan's ID Theft Protected Certification means that the certified site is:
  • Securing your credit card data in a safe and locked environment
  • Securely disposing your personal data when it is no longer needed
  • Securing their network by using antivirus and spyware programs to prevent malicious data attacks
  • Training their staff on the importance of not divulging personal data to unauthorized parties

 Privacy Protected Certification

ControlScan's Privacy Certification means that the certified site's privacy policy:
  • Informs customers of what personal information is collected and how it is used
  • Offers customers an Opt-in or Opt-out option
  • Posts contact information
  • Provides customer access to personal information gathered
  • Explains e-mail usage options
  • Explains cookie usage
  • Informs customers of third party or special relationship issues
  • Discloses all other information
 Business Background Reviewed Certification Seal

The ControlScan Business Background Reviewed Certification means the certified site is a valid and legitimate business with ethical business standards.

To obtain the Business Background Reviewed Certification by ControlScan, businesses must pass a detailed business background check that includes:
  • Verification of Business Address and Location
  • Verification of Business Registrations
  • Search for Possible Bankruptcies
  • Search for Possible Liens/Judgments
  • Internet Domain Names Registered to the Business
  • Business registrations and location have been verified by using third party sources to confirm the information posted on the business website is correct and valid.

 

About ControlScan


ControlScan provides third party verification and services to identify, measure and prioritize security, privacy, quality, accessibility and compliance risks that exist on corporate Web properties. ControlScan solutions provide the vulnerability scan and assessments, visibility and control necessary to evaluate a company's Web property risk exposure, and to put processes and procedures in place to effectively implement online governance strategies. ControlScan is certified by the Payment Card Industry as an authorized PCI Compliance scan vendor. For more information on the payment card industry PCI Compliance standards please visit the PCI Compliance Guide.org